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I ran out of credits mid-session

Sessions debit credits per action. If your balance is about to hit zero, I warn you before the next paid action runs — you do not silently lose access in the middle of a turn.

Chat sessions​

For chat, credits are debited after an ARIA turn completes. If your balance falls below the cost of the next turn, I show a low-balance banner before sending and pause for you to either:

  • Top up from Profile → Billing
  • End the session

Whatever you have already received is preserved. The transcript stays in your Session History and you can resume after topping up.

Voice sessions​

Voice mode is different. Credits are debited before each turn runs, because a voice turn is too expensive to speculatively start. The 30-credit floor I require to begin a voice session is intentional padding — about ten turns of headroom.

If your balance still drops below the cost of the next turn during a voice session, the session ends cleanly. Anything spoken before the cut-off is in the transcript.

How to top up​

  1. Open Profile → Billing
  2. Pick a credit pack
  3. Complete the Paddle checkout
  4. Credits land in your balance within seconds of the webhook firing

For pack sizes and pricing, see Topping up.

Avoiding the cliff​

  • Watch the credit counter in the header. It updates in real time.
  • For heavy voice work, the 2,500-credit and 6,000-credit packs are sized to last.
  • The low-balance notification fires before you hit zero, not after — leave it on under Settings → Notifications.
note

Credits never expire and a failed action gets refunded automatically — see Credits and pricing for the full debit model.